Privacy Policy

The data controller is Rémy Grisollet, a French sole trader operating under the trading name Linesia Studios (SIREN 107 509 465), 1 rue Marguerin, 75014 Paris, France. For any question about your data: support@linesia.net.

• Player account: Microsoft/Xbox identifier (XUID) and Gamertag, as well as your Minecraft name, upon account linking.
• Staff account: Discord identifier and username and/or Microsoft account.
• Game data: statistics, progression, ranks and sanctions, associated with your name/XUID.
• Store and accounting: game name needed for delivery, Tebex transaction identifier, products, amounts, currency and status. We retain only a minimised version of webhooks, without the customer's name, address, email or IP. Card data is processed by Tebex and is never sent to us.
• Financial accounting: when the account holder enables Revolut or PayPal Business, we retain the professional accounts, balances and transactions needed for reconciliation (date, amount, currency, description, reference and, where provided, counterparty). API access is read-only and restricted to the founder. For PayPal, the connector requests only the transaction information needed and retains no payer profile, email address or postal address.
• Support: information provided in tickets and e-mails (name, contact, request content).
• Technical data: strictly necessary session cookies and connection logs (IP address, timestamp) for security purposes.

We only use session cookies strictly necessary for the website to function (linesia_player_session, linesia_staff_session). No advertising cookies or third-party trackers are placed; no prior consent is therefore required for these essential cookies.

• provide, maintain and secure the Services;
• authenticate users and link web and in-game accounts;
• manage the store, orders and support;
• combat cheating, fraud and abuse;
• comply with our legal obligations.

Processing relies, depending on the case, on the performance of the contract (provision of the Services), our legitimate interest (security, anti-cheat, service improvement), compliance with legal obligations and, where applicable, your consent.

Your data is accessible to the authorized Linesia team and to our technical processors, only to the extent necessary:

• Microsoft / Xbox Live and Discord — authentication;
• Tebex — payment and store sales;
• Revolut and PayPal — professional financial account and read-only reporting when enabled;
• our server host — storage and execution.

We do not sell or rent your personal data to third parties.

Your data is kept for as long as necessary for the purposes described, then deleted or anonymised. As an exception, ledgers, invoices, credit notes, statements and evidence required for accounting and tax compliance are retained for the applicable statutory period, generally ten years. An erasure request therefore cannot cover data still required by law or for the establishment, exercise or defence of legal claims.

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to and port your data. To exercise them, write to support@linesia.net. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

The Server is aimed at a broad audience. Minors' Microsoft accounts are managed through Microsoft Family parental controls. If you believe a minor has provided us with data without parental authorization, contact us for its deletion.

We implement appropriate technical and organizational measures (encrypted connections, restricted access, hashed passwords) to protect your data against unauthorized access, alteration or disclosure.

This policy may be updated to reflect changes to the Services or to applicable regulations. The last update date appears at the top of this page.